Eliminate mobile phone sound problem, headphone malfunction

Fortunately, many manufacturers have decided not to give up 3.5mm jack and we can continue to connect our favorite headphones to our mobile phone. This entry is usually controversial regardless of the brand or price range of your cell phone, as in many cases the icon indicating that headphones are plugged in appears for no apparent reason, canceling out audio from our main speaker.

Eliminate mobile phone sound problem, headphone malfunction

In the vast majority of cases, this is not a serious problem, but the specialized forums are full of users with this error. It doesn’t matter if you own Xiaomi, Samsung, iPhone or Realme. If you have a 3.5 jack, the problem can arise at any time. When we plug in the headphones, an icon is displayed at the top, but why does it appear when it is not there? There are several factors that can cause this failure, for example: accumulated dirt or conflicting application.

Connect real headphones

Of course, at some point you had to face a problem completely unknown to you alone. Just like if your mobile phone warns you that you have headphones connected … With this simple notification, we already have to warn ourselves that this is the culprit that prevents our smartphone from sounding as usual. In addition, this error is one of the most common in terminals of a particular brand, everyone suffers from this error at some point. But what really matters is that we have different possible solutions so that we can make it sound like normal again.

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connector for smartphone

The first method we’ll have to use before doing the worst would be actually plug in a pair of headphones and turn them off again to see if the icon disappears and everything goes back to normal. It is also important to check all applications that we have recently installed, because it is possible that third-party software may be causing the problem. In addition, before plugging in the headphones, we can try uninstalling the latest apps to see if this is really the reason.

And the fact of the matter is, sometimes you could insert several helmets with dirt into the connector that was left inside the connector. So it will be a good option to introduce others and leave them connected for a few seconds … Hopefully we can get rid of the dust. In addition, it also serves as an alternative to know the state of its interior, that is, to determine if it is clean or full of dirt.

How to clean a smartphone connector

The most common cause of this problem is a build-up of dirt inside the hole. In this sense, we can use several methods to try and add it. If we look at specialized forums, users of which report this malfunction, and in the vast majority of cases, cleaning the 3.5 mm jack leads to its elimination.

A very simple and affordable way for everyone is to use a vacuum cleaner by connecting smallest crockery in the attachment and place it next to the headphone jack at maximum power.

Android earphone jack-2

However, you need to be very careful when cleaning it. Therefore, we also recommend that you clean the connector with a toothbrush and isopropyl alcohol when the phone is completely turned off. Although you can use a toothpick.

If that doesn’t work, we can try playing microsurgery, although great care is advised at this stage. To do this, shine a flashlight inside the headphone hole to detect possible internal dust particles. If we find dust, we must proceed to slowly insert the pin, moving carefully from the inside out, glued to the sides of the jack to remove the dirt. If you remove some or all of the dirt, it is very likely that the helmet icon will disappear and everything will return to normal.

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What if all else fails?

If none of this works, we have three options: the first is to restart the phone. Moreover, because a notification informing us that they are connected could be corrected due to the fact that at that moment there was a failure in some process of the smartphone itself. So when we reboot the mobile device we are trying to put an end to these processes so that their errors usually go away as they are allowed to start from scratch.

Thus, we will definitely be able to get rid of the problem and the corresponding headache. The main failure, though, is that we don’t know what caused it. However, in case that does not work, we will have to make a much more important decision, as we will have to reset the mobile phone to factory settings, removing any traces of applications and settings we were able to change and this affected the correct operation.

reset mobile reality

While it is most normal that some of the previous methods have found a definitive solution, it might not work in your case. In this case, you will have to resort to a more extreme option. However, so that you do not lose any data, we recommend that you make a backup of your mobile device. After that, we will need to reset it, although the way to do this may vary depending on the manufacturer and software version. Although usually these will be the following steps:

  1. Enter your phone settings.
  2. Enter the System section.
  3. Click on Reset.
  4. Select option Reset phone
  5. Click on the Reset option.
  6. Enter the password you usually use.
  7. Click OK.
  8. Wait for the phone to recover.
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If none of these last two methods have found a solution either, everything seems to indicate that we will have to visit the technical service for them to find the problem. If our mobile phone is constantly exposed to dirt for work reasons or for other reasons, the most appropriate in these cases would be to purchase an accessory that will serve cover the jack when we don’t use it. This way we will prevent it from re-filling with dust and this error will not happen to us again in the future.

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