Fix crashes when installing a new version of iPadOS on iPad

Back up before updating iPad

Although operating systems Apple ready to be installed over previous versions without any problems, the truth is that it is possible that some kind of failure may occur (especially if it takes time without restoring operation). system). Therefore, we adhere to the saying that prevention is better than cure. Therefore, we recommend that you back up all data before updating either via iCloud or by saving the specified backup on a Mac or Windows computer.

Error message while loading

One of the most common problems when trying to update iPadOS is that a message appears on the screen warning that it cannot boot. There can be multiple error messages of this type, and often the reason is not even specified, so in the following sections we will delve deeper into the key points that you must take into account in order to find out the cause of this failure.

mensaje error descarga ipados

Restart iPad (just in case)

It sounds silly, but you will be surprised how many problems can be solved by turning the device off and on again. And this is not through black magic or anything like that, as it has a very simple explanation. The iPad, like many other devices of this type, performs some tasks in the background, which often results in an error that we don’t even notice. The only way to fix these types of crashes is to restart your tablet, so if it’s your iPad’s problem, it will be completely resolved.

Check your internet connection

This sounds obvious, but it may not be: An internet connection is required to download the software. If you also have an iPad with mobile data capability, that might be the reason. It is advisable to always be connected to a Wi-Fi network in order to continue these types of downloads, but in addition to this, you must ensure that you have a good speed. If you do not have good coverage in this regard, it is recommended that you contact the company that provides you with the Internet to notify them of the incident and correct it as soon as possible.

Servers crashed?

Despite the large server infrastructure that Apple has for its services, it is clear that in certain cases there is a certain level of activity that is higher than normal, due to which it does not work normally. If the update came out just a few minutes or hours ago, it is even more normal that such a collapse exists. Apple includes a website where you can check if your services are being delivered normally, although it should be said that in the end, in these cases, the only solution you have at your fingertips is to be patient and wait for it to be fixed. If it takes longer and you don’t have an excessive need for an update, it’s best to wait the next day to update iPadOS.

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If iPad stays on apple update

At the other top of the iPad update problem, we find a loop where we only see the logo Apple on the screen, and for a longer time we see nothing else. This, although it seems more difficult to solve, is also always at hand.

ipad icono apple manzan

Make sure how long it has been

Before proceeding with any action, it is convenient to consider how long your device has been in this state. When the iPad shows this screen, it means that it is installing all the changes of the new version, so it is understandable that this could last over time. There are several versions with a large amount of data and a large weight, which imply time that can be perceived as eternal. Therefore, we recommend that you exercise a little patience, and if after a long time you still do not see any deviations, you should get down to work trying to resolve them.

Try to turn off normally

Of course, you’ve already tried it, but if not, then for convenience, you will try to turn off the iPad as usual. Press and hold the top button for a few seconds to turn it off, and once the screen turns black, try turning it back on in the same way to see if the problem is fixed. If that doesn’t work, don’t worry and read the next section.

Switch to DFU mode

From the previous point, you can go to this ideally, either because it didn’t fire and the apple keeps showing up on the screen, or because directly when you turn it back on, an image similar to the one we see below appears, indicating what iPad to computer.

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iPad in DFU fashion

What DFU mode basically does is leave the iPad with the only option available, which is to recover data using a computer. Therefore, you will need a cable to connect the iPad to the computer, which serves as the control center. If it’s a Mac, you can use iTunes (macOS Mojave and earlier) or Finder (macOS Catalina and later). But first, you have to put iPad into DFU mode by following these steps:

  • On an iPad with a Home button: press and hold the Home and Top Power buttons at the same time until the screen turns off and an image appears asking you to connect your device to your computer.
  • On an iPad without a Home button: press and release the volume up button, press and release the volume down button and hold the power button until the screen turns off and the above image appears asking you to connect to the computer.

Once you do that, you will need to connect your iPad to your computer and, using one of the above programs, you should go to the iPad control and click the “Restore” button. If you don’t have a previous backup, you won’t be able to restore your data because the iPad will start as if it had been from the factory.

When errors appear after updating

We saw problems before the update, during, and now it’s time to see after. If you’ve already updated to the latest version of iPadOS and found bugs while it was running, it is obvious that something is wrong.

ipad error

The most common errors that may appear: **

  • Some data, such as photos or files, has been lost.
  • Apps don’t open correctly.
  • Problems navigating the interface.
  • Sudden device reboot.
  • Visual glitches that prevent full content from being displayed.
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Fully restore iPad

While the ones listed above are the most common, the list of problems can be more extensive. Usually they are more common in the first versions of operating systems (iPadOS 13, iPadOS 14 …), which does not mean that they may not be in subsequent versions. In any case, it’s advised to format your iPad and leave it at factory defaults to remove any traces of software issues that might be causing these glitches.

While it is recommended that you make a backup, it is not recommended to restore it after formatting as this may bring back these problems. There is a lot of data that can be saved if synced with iCloud (you can see this in Settings> your name> iCloud.). As for the recommended recovery method, it needs to be done through a computer, as we explained in this article when we talked about putting the iPad into DFU mode.

Ipad Restaurar

If you cannot solve the problem

If, after following these tips, you are unable to resolve the issue, it may be a hardware issue. Whether or not this is the source of the problem, one thing is clear: you have tried unsuccessfully to make various adjustments. Therefore, it is recommended to contact the technical service. Apple or, if unsuccessful, to an authorized service. They will be able to diagnose more fully what is happening with the iPad, so that they can offer you a solution that will probably even be free, especially if the iPad has a warranty. In any case, you will be informed about the entire procedure when you hand over your iPad for inspection.

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