Quite a few users have ever encountered a blank screen issue while using Google Chrome without any error messages. As disturbing as it may seem, there are various methods that can help us solve this problem.
Why am I getting a blank screen error?
While we usually use our computer smoothly and seamlessly, it is equally true that it is not immune to potential glitches that could ruin our experience. It could be like this blank screen errors (WSOD) which causes the computer to stop working and only show us a white screen.
The most common causes of this issue are related to corrupted cache files, incompatible extensions, hardware acceleration, compatibility mode, or even a failed update. Changing the name of the History folder, removing possible malware, changing the destination, and resetting your browser settings can serve as diagnostic tools and possible solutions for this problem.
How to fix this Chrome error
Next, we’ll take a look at various ways to fix the blank screen issue when starting Chrome.
The cause of this problem may be caused by the cache that accumulates daily in our browser, so we can try to clean it up to fix the problem. To do this, click the three-dot icon at the top right (Settings menu), click More Tools, and then click Clear Browsing Data.
In the new window at the top we find the “Time” section, where we select “From always”. We then check the boxes for “Browsing history”, “Cookies and other site data” and “Cached files and images” along with “Data for automatic filling of forms”. Finally, we click the Delete Data button. When finished, we close the web browser and reopen Chrome.
Disable hardware acceleration
Chrome has a feature called hardware acceleration that allows you to speed up your browser by getting help from your computer. GPU / GRAPHIC PROCESSOR. But using it can also be a possible cause of the blank screen problem, as its configuration can interrupt its normal operation, so we can try to disable it.
This is what we can do by clicking the three-button icon in the upper right corner and going into the Settings section. Then click on Advanced Settings on the left sidebar and finally System. Here on the right side we find the opportunity “Use Hardware Acceleration When Possible” which we will disable by clicking the switch to keep it blank.
Change destination of Chrome shortcut
Sometimes we may notice that the address bar or Settings tab is missing when we open Chrome due to a blank screen, which can be fixed by adding -disable-gpu to the end of the Chrome shortcut destination path.
To do this, with the browser completely closed, we must right-click on its icon and select “Properties” from the context menu. Go to the “Direct Access” tab and inside the “Destination” folder we will add -disable-gpu in the end. Click “Apply” and “OK” to confirm and save the changes.
The Google browser is known for its wide compatibility with all kinds of extensions to get more functionality. However, some of these add-ons can also be cause of the problem … To solve this error, we have to check all installed extensions and disable them one by one.
Launch the browser and click on the three-dot icon in the upper right corner. Later we click on “More Tools” in the sidebar and then “Extensions”. Once on the extensions page, we deactivate the switches that are configured to be enabled.
Then we close Chrome and check if the problem is resolved. If so, we can only determine the extent that is causing the problem. For this reason, we have to re-activate each add-on one by one and check if the problem appears again.
Rename the History folder
The problem can occur in cases where the history folder is damaged, so changing its name may help us fix the problem. To do this, write from the address bar of the browser chrome: // version and press Enter. Then we copy the path that appears in the “Profile Path” (Ctrl + C).
Later we get access to the Explorer and paste the copied path (Ctrl + V) into the address bar and press Enter. Now look for the “History” file, right-click on it and select the “Rename” option. We’re writing temperature as the new name and press Enter to save your changes. Now we just need to open Chrome and check if the error is resolved.
Disable compatibility mode
Chrome has its own compatibility mode for older versions Windows… Sometimes, if we have Compatibility Mode enabled, this can be the cause of the problem, so we can try to disable it. To do this, we have to right-click on the Chrome icon. In the context menu, select “Properties”, and then the tab “Compatibility”. Now in the Compatibility Mode section we uncheck the Run this program in compatibility mode for … Finally, we click Apply and OK to confirm and save the changes we made.
Resetting Chrome can also help you fix blank screen issues. To do this, we must first disable third-party extensions and then go to the “Settings” section.
Then we scroll down and in the right column select “Advanced Settings”. Finally, we click on the “Restore original configuration defaults” option. Upon completion, the browser will be restored and we will check if it ends with an error.
If none of the above worked, we only have the option uninstall and reinstall browser. To do this, press the key combination “Windows + I “, which opens the section” Configuration Windows”. Later we click on “Applications” and in the next window we find the Google Chrome application. Click on it and click “Delete”. After it has been completely removed, we proceed to download it from the site and install it again.